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Returns & Exchanges
At Bohemy, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help with hassle-free returns and exchanges.
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Returns
If you’re not satisfied with your order, you can return your item(s) within 15 days of delivery, provided the following conditions are met:
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The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
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Items marked as Final Sale cannot be returned.
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To initiate a return, please email us at bohemyshop@gmail.com with your order number and reason for the return.
Once we receive your return request, we’ll send you instructions on how to proceed. Please note that shipping costs for returns are non-refundable unless the return is due to a defect or error on our part.
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Exchanges
If you’d like to exchange an item for a different size or color, simply email us at bohemyshop@gmail.com within 15 days of delivery. We’ll be happy to arrange an exchange, subject to availability.
Please note:
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Items for exchange must meet the same conditions as returns—unused, unwashed, and with tags intact.
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If the requested size or color is unavailable, we will offer you a store credit or refund.
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Refunds
Once your return is received and inspected, we will process your refund to the original method of payment. Please allow 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.
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Damaged or Defective Items
If you receive a damaged or defective item, please contact us at bohemyshop@gmail.com within 48 hours of receiving your order. We will arrange for a replacement or refund, including return shipping costs.
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Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
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Intimate apparel (e.g., undergarments, swimwear)
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Accessories (e.g., jewelry, masks)
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Contact Us
For any questions or concerns regarding your returns or exchanges, feel free to contact us at bohemyshop@gmail.com.
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